iWild

iWild Casino Review

4.84

up to $5,600

+270 Free Spins

Last updated:
T&C Apply

Upon opening the iWild platform you’ll find vibrant pages with many references to luck and fun elements: from leprechauns to jesters. It’s operated by Altacore N.V. which is registered in Curacao and holds an E- gaming License No 8048/JAZ2019-049. So, although the brand hasn’t been around as long as some competitors, it’s clear they have the necessary guidelines in place to create a fair iGaming environment.

Use our feedback to have a realistic view of what you can expect if you become an iWild Casino user.

iWild Casino Bonuses

Bonus Description Promotion Code
1 Deposit Bonus 100% up to $800 + 100 Free Spins No Bonus Code
2 Deposit Bonus 50% up to $1,600 + 80 Free Spins No Bonus Code
3 Deposit Bonus 30% up to $1,600 + 60 Free Spins No Bonus Code
4 Deposit Bonus 80% up to $1,600 + 30 Free Spins No Bonus Code

Before you browse the website, take note of the first popup window that offers you updates on gifts and bonuses. If you’re someone who often takes advantage of such opportunities, don’t just close it. It’s a marketing pitch worth responding to.

iWild joins the many online casinos like LetsLucky casino and Richard Casino that spread your welcome benefits over multiple deposits. You can enjoy the Bonus Pack for your first four deposits. 

Overall you can receive 260% cash back up to $5,600 as well as 270 Free Spins. Just the first one already offers 100% up to $800 along with 100 spins. This you can unlock by depositing as little as $30. 

Note that there are strict rules about using the bonus offering. For example:

  • You can only use the first 100 Free Spins on the Dog House slot game. 
  • Players must wager bonus amounts 40 times before you can withdraw funds you received thanks to free spins. 
  • The bonus is only valid for 10 days.
iWild Casino Bonus

Other bonuses that make iWild fun include weekly cashbacks of up to 15%, reload bonuses on the weekend and bonuses on specific days of the week. Also view the "Promotions" page regularly to see tournament information and the huge prize pools they offer. 

Games

Category Details
Pokies Total 8,000+
Popular Pokies Big Bag Wolf Pigs of Steel
Top Jackpot Sunny Fruits Hold and Win
Table Games Total 186
Popular Table Game Craps
Live Games Total 474
Popular Live Game Crazy Time
Most Streamed Cash Bandits

The iWild games portfolio includes over 8,000 online pokies according to the support team. Players have a wide array of Slots but also Live Casino and Table Games. These come from over 60 providers. Of course, the quality of games matter more to some players than the quantity and luckily iWild does host games by leading brands like BGaming, Evolution and PlaynGo. 

There’s a search bar, or you can filter according to providers. We did like the provider menu displaying as a list of logos instead of just text, because experienced players will easily identify their favourite brands’ icon. Even better would be if this list of icons is organised alphabetically. 

iWild Casino Games

Hover over a thumbnail and choose between "Play" and "Demo". "Demo Mode" is available for most games (not Live Casino though) even if you’re not a registered user yet. If you realise it’s one you’ll really enjoy, use the "Play for Real" button on the left.

The screen layout has some useful features, such as the "Fullscreen" icon being displayed without the need to first open an additional menu, as is sometimes the case on other platforms. Also, with the "Buy Bonus" button you can purchase more spins or other special offers, with minimal clicks.

Payment Methods

Payment Details Information
No. of Payments 8
Top Payment Neosurf
Minimum Deposit $30
Maximum Deposit $4,000
Minimum Withdrawal $30
Maximum Withdrawal $400
Average Deposit Time Instant
Average Withdrawal Time 5 days

iWild does offer the main types of payment that Aussies prefer, so you can pay with card, use a ewallet or use crypto

An exciting feature is the Bonus Shop. Here you can purchase free spins and bonus money. You’ll "pay" with iWild coins and these you earn whenever you make a deposit or make a lucky bet. For the latter you’ll earn coins based on how much money you bet. 

iWild Casino Withdrawal Time

Many of today’s market leading online casinos can give instant access to money but iWild doesn’t make this same commitment. Their support team states that all withdrawal requests are reviewed by their financial department and they only work from 9am to 6pm GMT+3. Therefore, Aussie players can’t assume someone will attend to a request, even during the country’s business hours. 

Also, the company handles requests on a first come, first served basis, so each time you make a withdrawal the processing time may differ.

Usability

Website Features Details
Loading Speed 3.39 sec
Look and Feel Colourful Design
Site Navigation Easy
Search Function Yes
Game Theme Collections Yes
Game Filters Yes
Provider Filters Yes
Registration Process Fast

As already mentioned, iWild has some innovative features, and you’ll find the main menu at the top of the screen for easy access. However, to deliver the same quality user experience as its competitors, this platform requires work in some areas:

  • When browsing a large number of games, the screen keeps populating when you scroll down, so you don’t have time to view and click important menu options at the bottom of the page.
  • There are various grammar mistakes in the text.
  • Many features stay hidden until you register, including payment options. This makes it difficult for players to identify whether it’s a platform they’ll be comfortable using. 
  • There is some lag when clicking on certain buttons and also when opening a game for demo mode or playing for real. 
  • There are some game thumbnails that don’t always show. 

Still, the general layout is intuitive, so you’ll easily find what you’re looking for. 

How to Create an Account?

To get access you’ll start by sharing your email address and creating a password. Then you’ll complete several fields to provide personal information, such as your address and contact number.

The system did give some errors here when we tried it. Make sure each field is 100% accurate or it may say the user already exists, even if it doesn’t. 

How to Complete the KYC Process?

You’ll find a "Verification" section in your account profile and it will guide you in uploading the necessary documents. Do share good, clear copies of your documentation, because this affects how quickly the iWild team will process them.

The KYC process is handled by the brand’s financial department and they’re upfront about the fact that processing time depends on the workload. Where some brands like Spinch Casino provide feedback within 24 hours, don’t have the same expectation with iWild. 

iWild Casino on Mobile

Mobile Features Details
PWA App No
iWild iOS App No
iWild Android App No
Loading Speed 5.85 sec
Look and Feel Good
Mobile Bonus No

The brand does not have an app currently and their support team can’t confirm whether we can expect one in the near future. However, you’ll find a user friendly platform when accessing the platform via browser on a mobile device. Some features, such as scrolling to view information at the bottom of the page, actually work better than on desktop. 

The site is responsive, but only offers a hamburger button to open a menu. In contrast, competitors like Spinch and LetsLucky Casino often add shortcuts across the bottom of the screen for easy navigation to popular pages.

iWild Casino Mobile

Customer Support

Contact Method Availability Response Time
Live Chat Yes 2 min
E-mail ([email protected]) Yes 1–2 hr
Phone (+35627781412) Yes 10 min
Chatbot No

You can ask for support via an email address or live chat. We found the chat feature’s feedback much slower than competitors’ like Spinch and Loki casinos. Also, it’s clear the agents aren’t native english speakers. Still, the information we did receive was relevant and accurate.

iWild Casino Support

You can use the support email if you’re worried about your gambling habits and want to deactivate your account for a while. So, at least they have a system in place to help with responsible gambling. However, other market leaders provide much more, such as links to helpful sites and the setting of personal limits. 

Problems With iWild Casino

Risk Category Risk Level
Casino Risk Medium
Deposit Issues Risk Low
Withdrawal Issues Risk Medium
KYC Issues Risk Medium
Slots Issues Risk Medium
Registration Issues Risk Low
Bonus Issues Risk Low
Main Problem There may be problems with the withdrawal of funds

As mentioned above, the platform requires work in some areas like user experience. From problematic scrolling to not being able to browse information unless you’ve registered, we think iWild will draw more loyal users if they tweak their website and make information easier to access. Luckily interested players can ask questions via live chat before they register an account. 

Users have complained about problems relating to withdrawals and we don’t see the company always responding to such negative reviews. However, there are multiple happy users, resulting in high ratings on various independent review platforms. 

Conclusion

Currently, iWild may not be the best online casino as it requires improvement in areas like processing times and user friendliness. This is vital if they want to operate at the same standard as some other iGaming sites Aussies enjoy. However, it has attractive features, such as an excellent welcome bonus, decent customer support and loads of games to try out. And, with a very responsive mobile version, there’s no reason not to try it out the next time you want to play on the go.

John Gold

John Gold

Editor-in-chief

Starting as a typical gambler, I was interested in how the industry works. And now, for more than 10 years, I see myself as a gambling expert. After trying out more than 500 pokies, I'm ready to share my insights and tell you what you need to look at to get a good gaming experience.

Pros
  • Huge number of games, including live dealer games
  • Filter of collections and suppliers
  • Easy navigation
Cons
  • Limited possibilities of individual games
  • No mobile and web app
Licenses
Curacao
Gaming software
Languages
English Finnish French Norwegian Polish Portuguese Russian
Currencies
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iWild
iWild
4.84

up to $5,600

+270 Free Spins