Spin Samurai Casino Review

Spin Samurai was launched in 2020 and impressed from the start, proven by its being shortlisted for AskGamblers' “Best New Casino” award that year. They’re legitimate, using gaming licence number 8048/JAZ2020-13, and regulated by Curaçao’s gaming authority.

They have an original and refreshing design, and the samurai theme runs throughout the website. For example, their loyalty programme sets you on a path to becoming a Samurai Warrior by earning loyalty points. We tested the site to determine what warrants players’ attention. 

Spin Samurai Casino Bonuses

You are eligible for a Welcome Package covering your first four deposits if you add at least $15 to your account each time. The free spins are only for BGaming’s Deep Sea or Four Lucky Clover pokies games.

Additional bonuses include:

An attractive option is gaining access to the Highroller bonus, but note it only applies to your first payment. You can get a 50% bonus up to $4,500 if that first payment is $300 or more. Do familiarise yourself with the Terms and Conditions to ensure you benefit from the bonuses. For example, you must bet them x45 to wager these bonus amounts.

Games

The platform offers over 8,000 games from multiple developers, including BGaming, Yggdrasil, and BetSoft, so there are reputable brands on the list.

We like the menu items such as “Favourite” and “Last Played” that you’ll find at the top of the page. This makes it easy to navigate to games you enjoy. There are also multiple icons across the main games page, so you can view categories such as (but not limited to):

Alternatively, search for games using the search bar or filter by provider. The big game icons make it easy to recognise your favourites, and when you hover over one of them, you’ll see the provider's name. If you notice a new game, knowing the origin can help you determine if it’s worth trying.

Players can also take part in weekly tournaments where big prizes are on the line. The platform lists the current tournaments with prize money and time left until it closes. A fun feature is the loyalty program, where loyalty points move you to new levels and help you earn benefits. You must decide on a path, though:

For either, the ultimate goal is to obtain 48,000 points or more, as this unlocks the biggest rewards.

Payment Methods

Spin Samurai Casino is clearly a crypto-friendly platform since it allows you to make deposits using various cryptocurrencies. Options are Bitcoin, Dogecoin, Ethereum and more. Apart from crypto payments, you can also make deposits via:

No matter which of the above payment options you use, the processing time is instant, and Spin Samurai doesn’t charge any fees when making a deposit. The minimum amount you can add to your account differs between the payment methods. For example, the smallest amount you can deposit with Bitcoin is 0.0001BTC. Payment options unrelated to crypto carry minimum deposit limits of between $10 and $20. 

Spin Samurai Casino Withdrawal Time

You can withdraw via a bank transfer or one of the cryptocurrency services. A withdrawal is free of charge for all of them, and a transaction can happen instantly. However, all the documents for your KYC process must have been verified for a successful transfer process.

The brand admits they often only consider the KYC documents upon a user’s first withdrawal request. So, unless you’ve confirmed verification beforehand, you’ll wait for your money on your first cashout.

Usability

Spin Samurai uses a plain black background with bright imagery so words, icons and pictures stand out. With no background details, the pages don’t seem cluttered, and there aren’t any distractions in terms of design.

We liked that the left sidebar can collapse, so more space for games or other information you’re reviewing is available. However, we do think there are important links — such as “Profile” and “Documents” — that can be added to the main menu instead of you needing to click on “More” to see these options. 

Note that the platform will sign you out after a time of inactivity. While this is a great security feature, it can be bothersome if you like playing throughout the day — you’ll need to log in each time.

How to Create an Account?

Signing up takes less than a minute, as you only click “Sign up” in the top right corner and then type in your email address, nickname and password. Just remember to untick the second option above the “Create an Account” button. Otherwise, you’ll receive loads of marketing material from the brand.

You can complete your profile immediately, or do it after browsing the pages and confirming it’s a platform you want to use.

How to Complete the KYC Process?

To access games, you must complete your profile, including personal and contact information. You also need to make a first deposit. For withdrawals, there are necessary documents to add. Navigate to the “Documents” page under “More” on the left sidebar. Then click on the big green button to upload.

Spin Samurai has very specific KYC guidelines, even on how credit card information needs to be shared. Therefore, read the stipulations carefully.

Document verification is often only done upon a withdrawal request. So, do your request well in advance if you know you’ll need the money urgently. It may take a few days before all your documents are verified. An additional option is to add a mobile phone number and have it verified, but it’s not compulsory. 

Spin Samurai Casino on Mobile

You can try out this casino via your mobile browser or download the app on Android or iOS. All these options result in a layout and experience similar to those on desktops.

There’s no ribbon with shortcuts across the bottom of the screen. This can make it easier to navigate, so hopefully, they’ll enhance the app in the future.

Also, similar to the website on desktop, there’s sometimes lag when loading pages. But the game experience is great, as the entire screen is used when a game is open. 

Customer Support

Spin Samurai Casino answers a few basic questions on their FAQ page, and you’ll find this link at the bottom of the pages. If you need feedback on another topic, use the live chat feature, which you can access by clicking “Help” on the left menu.

We found the live support to provide feedback very quickly. The information was sufficient, although it sometimes only contains links to relevant pages instead of the exact answer to your question. There’s an email address, [email protected], but no phone number has been published.

The support team can also assist players in pursuing responsible gambling habits. You can contact them to set deposit, wager, loss, or session limits. Self-exclusion and cooling-off periods that will prevent you from gambling are also possible and can be set with the help of customer care.

We appreciated additional features other online casinos don’t always share, such as tracking your game time and resources to prevent your children from accessing your casino account.

Problems With Spin Samurai Casino

Overall, the platform navigates well, but some features aren’t shown in the most logical places on menus. For example, you only see the “Documents” link when clicking “More”. It’s not even a standard option when you view your profile.

We appreciate the quality of live chat assistance, but a contact number is absent. Also, we had to search to find the customer care email address, as it’s not displayed on a help or FAQ page. After viewing other URLs, we experienced excessive lag when returning to the Spin Samurai page. If this happens, you may even lose the information you typed during a payment process. 

Poppy Bate

Casino Review Expert

Poppy joined BetPokies in 2021, setting high editorial standards. She now leads the creation and research of online casino reviews and writing about them. Poppy's commitment ensures reliable, objective information for visitors.

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