Let's Lucky Casino Review
4.8up to $4,000
+300 Free Spins
- 7-level loyalty program
- Thousands of casino games
- 24/7 online chat support
- No Sportsbook
- Livechat is not available for all languages
Let’s Lucky Casino is a well designed and aesthetically pleasing casino platform Australians can try out. They may not keep to a theme as some other similar sites like Spin Fever do, but there’s a focus on functionality and developing enticing offers, which I think is a good priority for such a platform.
I tried out all their features to help you gauge if it’s an online casino that will work for you.
Let’s Lucky Casino Bonuses
| Bonus | Description | Promotion Code |
|---|---|---|
| 1 Deposit Bonus | 100% up to $500 + 100 Free Spins | — |
| 2 Deposit Bonus | 100% up to $500 + 50 Free Spins | LUCKY2 |
| 3 Deposit Bonus | 50% up to $1,000 + 50 Free Spins | LUCKY3 |
| 4 Deposit Bonus | 25% up to $2,000 + 100 Free Spins | LUCKY4 |
Similar to brands like Just Casino, this brand spreads their welcome bonus package across your first four deposits. All combined give you a maximum of $4,000 to play, and 300 Free spins. Of course, you have to meet the minimum deposit amount of $30 to be eligible. The process is fairly simple, and your first bonus is initiated automatically when you deposit. For the other three you need to type in the provided codes:
Note that there are strict guidelines for using the welcome bonus free spins. Firstly, while many other casinos allow you to use them on different games of your choice, Let’s Lucky picked a specific game for each step in the Welcome Package. In addition, you can’t necessarily use the benefits all at once, as for the first deposit offer, you must sign in daily to unlock batches of spins each day.
With the platform’s VIP option find it on the left side bar you can unlock more bonuses by playing real money and earning points. Let's Lucky uses seven city names to represent seven VIP levels, so players go on a metaphorical journey from Sydney to Las Vegas. When you reach a certain number of points, you’ll "travel to" the next city and get access to bonus money, ranging from a few hundred dollars to $100,000.
Let’s Lucky also has other specials for everything from crypto players to live casinos, and there’s about one option every weekday, which will keep your online casino playing interesting.
Games
| Category | Details |
|---|---|
| Pokies Total | 150+ |
| Popular Pokies | Jackpot Saloon | Top Jackpot | Hearts Desire JP |
| Table Games Total | 20 |
| Popular Table Game | European Roulette |
| Live Games Total | 20+ |
| Popular Live Game | Odds Up Roulette |
| Most Streamed | Super Golden Dragon Inferno |
Let’s Lucky Casino offers over 3,500 games and the platform uses some top-tier software providers such as AvatarUX, BGaming and PlayTech. The providers are listed on the site’s main page which also lists all the game options. It was easy and quick to load a game - simply scroll through the games illustrated with attention-grabbing graphics to find one to play.
Classic slots include Double Triple Chance and Maya Mystery while you can pick from over 30 casino table games that range from American to European Roulette to Three Card Poker. Let’s Lucky Casino has a wide range of fast games too including Aviato, Hilo, Goal and Magnify Man.
Not sure which game to play? Click on the "Discover" button and scroll through categories including popular, featured, and "dreamy jackpots".
If you want to play with a human dealer, this is an option on the platform. Click on "Live Casino" in the left sidebar. You can then pick from a variety of roulettes, baccarat, blackjack and more.
Payment Methods
| Payment Details | Information |
|---|---|
| No. of Payments | 13 |
| Top Payment | Visa/Mastercard |
| Minimum Deposit | $30 |
| Maximum Deposit | $10,000 |
| Minimum Withdrawal | $30 |
| Maximum Withdrawal | $6,000 |
| Average Deposit Time | Instant |
| Average Withdrawal Time | 1-5 days |
The site offers various secure payment options for credit and debit card transactions as well as e-wallet facilities and various crypto processors. Note that for e-wallet users, only MiFINITY is available in Australia. All payments are fee-free.
You can view the various payment solutions before joining Let’s Lucky Casino which allows you to gauge if it’s relevant to your payment preferences. The page clearly outlines maximum and minimum limits per transaction for each payment method. It would have been even better if they added processing times though.
Apart from crypto payments, the minimum amount for most methods is $30. With all the payment information I needed on hand, navigating payments after registration was convenient and quick.
Let’s Lucky Casino Withdrawal Time
Let’s Lucky has multiple crypto withdrawal methods, but Aussies can’t withdraw via all e-wallets - only MiFINITY. Also, note that the bank transfer’s minimum transaction is set quite high at $300. This affects players’ personal budgets, so it could determine who decides to use the platform.
Manual capturing of withdrawal information means it can take about 24 hours for it to be initiated. This is much longer than many other platforms that offer instant processing. Also, bank transfers could take multiple days to reflect, so keep these timelines in mind if you need money back in your personal account on a certain date.
Usability
| Website Features | Details |
|---|---|
| Loading Speed | 1.95 sec |
| Look and Feel | Colourful Design |
| Site Navigation | Easy |
| Search Function | Yes |
| Game Theme Collections | Yes |
| Game Filters | Yes |
| Provider Filters | No |
| Registration Process | Fast |
The website itself is laid out logically, with main options on the left sidebar and all the buttons you need for game options located in the center of your screen. The purple on white design makes it easy to identify options to click on.
I like the game thumbnails that also show the game developer, so if you have provider preferences, you can easily identify new games you may like. Other options are to filter by game type like — Pokies, Fast Games or Table Games, use the search bar, or scroll through categories. The New Games category means you can easily see what you haven’t tried before.
The site loads quickly and once you get past the "Sign Up" messages, there aren’t any other bothersome popups.
How to Create an Account?
Signing up is very quick, as you only need to share your email, contact number and currency, along with picking a password. The rest of your profile information can be updated in the "My Account" section you’ll find when clicking on the three-line menu on the sidebar.
How to Complete the KYC Process?
Part of completing your profile and being able to play is verifying your identity, your address and your first payment. For identification you can upload a document, or just take a selfie of yourself holding your ID. They give clear descriptions of what will suffice for each verification aspect, so as long as you follow guidelines there shouldn’t be a holdup with confirming your account.
The simple drag and drop functionality makes these steps quick and effortless. You can also use the "Browse" option if the documents are saved on your device.
Let’s Lucky Casino on Mobile
| Mobile Features | Details |
|---|---|
| PWA App | No |
| Let’s Lucky iOS App | No |
| Let’s Lucky Android App | No |
| Loading Speed | 3.2 sec |
| Look and Feel | Good |
| Mobile Bonus | No |
There’s no reason not to simply use the browser version of Let’s Lucky on your mobile device. The site is very responsive and button layout is comfortable to use, whether with one or two hands. And the app looks basically identical, so if you’re comfortable using the website, you’ll enjoy playing on the go as well.
However, there may be a delay in updating information on their internal system, as I battled to sign in on the app using the login details I used when playing via a browser.
Customer Support
| Contact Method | Availability | Response Time |
|---|---|---|
| Live Chat | Yes | 2 min |
| E-mail ([email protected]) | Yes | 1 hr |
| FAQ Page | Yes | - |
Let’s Lucky offers 24/7 chat support, and I had instant feedback from bots. When transferring to a real support agent for certain queries, I only had to wait about a minute before I could continue the chat, so the system is efficient and doesn’t waste players’ time.
The information I received was mostly relevant and helpful, although they can’t supply all specifics, such as how many games are available at any given time.
You can also email or read through the FAQ page, but there’s no contact number.
Note that if you have a query as a potential newbie, you can unfortunately only communicate with a support agent after you’ve registered an account. Otherwise, the chat bot will only share general information on certain topics.
For anyone needing assistance with responsible gambling, the support service is the key to activating features like excluding yourself from this online casino’s services. Simply talk to an agent via live chat. You’ll also find some links to helpful websites on the topic if you open the "Responsible Gaming" page, found on the menu at the bottom of each page.
Problems With Let’s Lucky Casino
| Risk Category | Risk Level |
|---|---|
| Casino Risk | Medium |
| Deposit Issues Risk | Low |
| Withdrawal Issues Risk | Medium |
| KYC Issues Risk | Medium |
| Slots Issues Risk | Low |
| Registration Issues Risk | Low |
| Bonus Issues Risk | Medium |
| Main Problem | There is a risk of a problem when withdrawing winnings |
Users do report problems when withdrawing winnings, but some of it can be attributed to not understanding the withdrawal rules. Also, the withdrawal times are longer compared to some other similar sites.
Furthermore, players feel the VIP feature warrants a separate manager to help get feedback faster.
Still, overall I found positive aspects and players also comment on the ability of customer service agents to help when they have a problem.
Let’s Lucky offers most of the important elements players expect from an online casino, from user-friendliness to having multiple payment options. While it’s not the industry best in terms of withdrawal timelines, I don’t identify any issues that should be seen as deal breakers. So, Aussie players can give the platform a try with peace of mind.
up to $4,000
+300 Free Spins