My Empire Casino Review
4.93up to $1,200
+300 Free Spins
- No bank charges
- Exciting casino gamification
- Great bonus offers
- Excellent customer support
- Wagering requirements apply to deposit bonuses
- No separate mobile application
My Empire is an online casino that fully justifies its name: from a massive collection of 8,000+ games to every taste to an impressive set of 22 banking options for depositing/withdrawing. Plus, you can try on the role of a Roman ruler and create your own emperor using a unique Town-building gaming system.
This review will give you a big picture of My Empire regarding UI, quality of customer support service, mobile compatibility, security measures, and more.
My Empire Casino Bonuses
| Offer | Deposit Amount | Bonus |
|---|---|---|
| 1 Deposit Bonus | $30 – 74 $75 – 149 $150 and more | Up to $360 + 30 Free Spins Up to $360 + 70 Free Spins Up to $360 + 100 Free Spins |
| 2 Deposit Bonus | $30 and more | Up to $220 |
| 3 Deposit Bonus |
$30 – 74 $75 – 149 $150 and more |
Up to $150 + 50 Free Spins Up to $150 + 100 Free Spins Up to $150 + 150 Free Spins |
| 4 Deposit Bonus | $30 and more | Up to $360 + 50 Free Spins |
Newly registered players at My Empire casino can get a massive welcome package of up to $1,200 + 300 Free Spins. The package is split into four separate deposit promo deals. You can claim each after topping up the balance with at least $30.
The wager is x35 for bonus cash and x40 for free spins. Do your best to fulfill all requirements within 10 days of activation. Otherwise, all your winnings + bonus amount will be void. Avoid using Neteller and Skrill if you want to claim a welcome reward since they are not eligible.
The number of free spins may vary within the four tiers depending on your deposit amount. For example, you can cash in from $30 to $74 and get 30 spins. But if you deposit $150+, you receive 100 FS. While wagering, make sure the bet amount does not exceed $7.5.
Crypto enthusiasts will be pleasantly surprised by a dedicated Crypto Welcome Offer of up to 100 mBTC + 100 Free Spins and 1 Bonus Crab. The minimum deposit for the 1st, 2nd, 3rd, and 4th bonus tiers is 1mBTC or $30.
Wagering requirements and expiration date are the same as the traditional welcome promo. Along with the sign-up reward, you may choose between a 50% Weekend Reload bonus of up to $1,050, 25% Live Cashback, and Weekly Cashback reaching 15%
Games
| Category | Details |
|---|---|
| Pokies Total | 8,000+ |
| Popular Pokies | It's Shark Time |
| Table Games Total | 180 |
| Popular Table Game | Ultra Warp Roulette |
| Live Games Total | 54 |
| Popular Live Game | Gold Saloon Roulette |
| Most Streamed | 7 Strike |
The game library is what will grab your attention at My Empire. Feel free to choose among 8,000+ games powered by 79 software providers. If we consider the number of games presented by certain providers, then the list of top 5 developers is the following:
- Microgaming (486)
- Spinomenal (440)
- Pragmatic (351)
- PlyNGO (324)
- High 5 (244)
Games are grouped into 7 categories, including Top, Popular, Live Games, Exclusive, etc. Also, you can search for games by providers or simply type in the title in the search bar.
What’s really missing is filters to sort games based on themes and collections (for example, at the SkyCrown casino). As expected, the My Empire lets you play in demo mode, so you can get acquainted with any game (except live ones) without spending a single penny.
Payment Methods
| Payment Details | Information |
|---|---|
| No. of Payments | 22 |
| Top Payment | Visa |
| Minimum Deposit | $15 |
| Maximum Deposit | $7,800 |
| Minimum Withdrawal | $15 |
| Maximum Withdrawal | $7,800 |
| Average Deposit Time | Instant |
| Average Withdrawal Time | 1 – 3 days |
What makes My Empire stand out among its competitors is the complete info it provides about all supported banking options. It includes processing time, fees, and minimum/maximum limits on deposits and withdrawals.
You can access it even without creating an account. It is important, especially for newcomers who only figure out whether this casino suits them. My Empire offers 22 payment methods, including bank cards, e-wallets, and prepaid cards. Also, there are 14 popular cryptocurrencies on the list, including such stablecoins as Tether, BET20, and USD Coin.
The minimum deposit limit is $15 for all banking options except MasterCard ($20). As for the minimum withdrawal limit, the situation is the same: $15 across all banking options, except for Jeton ($10). Deposits and withdrawals do not have transaction fees attached.
MyEmpire Casino Withdrawal Time
Can’t say that My Empire is the fastest payout casino. I’ve tested casinos where you can get your winnings credited to your bank card or e-wallet instantly (for example, Scycrown or Casinonic). Moreover, all My Empire banking options feature identical cash-out times (1 – 3 days). As for wire transfer, it is okay. But for cryptocurrency, it is a serious downside.
Usability
| Website Features | Details |
|---|---|
| Loading Speed | 4,46 sec |
| Look and Feel | Pleasing Color Scheme |
| Site Navigation | Easy |
| Search Function | Yes |
| Game Theme Collections | Yes |
| Game Filters | No |
| Provider Filters | Yes |
| Registration Process | Fast |
My Empire Casino has an eye-pleasing color scheme with light brown, cream, and white colors dominating. All animated elements look natural and smooth without flashing effects. The site’s layout is minimalist, thus easy to understand even for those who have just opened it.
You can navigate to any page by clicking on the main menu button in the upper left corner of the screen and picking the appropriate section. The icons for games, bonus offers, etc., are fairly big, featuring images in a bit cartoonish style, which perfectly matches them. For more detailed info, you can click on the drop-down menus as it is implemented in the “Promotions” section.
How to Create an Account?
The registration process at My Empire is understandable and fast. After clicking the “Registration” button, type in your email address, create a password, and agree to the casino’s T&Cs/Privacy policy. Also, you can claim a Welcome Package or Crypto Welcome Offer at this stage.
Next, input your full name, date of birth, country, city, physical address, postcode, phone number, and currency type. Now, you may top up the balance and enjoy your favorite games!
How to Complete the KYC Process?
To withdraw winnings at My Empire, you must verify your ID, payment details, and physical address. The platform accepts different documents, from certified ID to proof of residence. You must send documents (email address: [email protected]) within 30 days after the request is made. The verification may take up to 10 days, which is quite long compared to an average of 24 – 48 hours.
MyEmpire Casino on Mobile
| Mobile Features | Details |
|---|---|
| PWA App | No |
| My Empire iOS App | No |
| My Empire Android App | No |
| Loading Speed | 6,40 sec |
| Look and Feel | Good |
| Mobile Bonus | No |
The casino has no dedicated application but boasts a well-optimized mobile version of the site. Based on my experience, it works perfectly on iOS and Android devices without lags, freezes, or quality drops. It means a lot when playing live dealer games where you must react quickly to the slightest changes.
You can launch it and play on any type of device. The design of the mobile version of the site is quite standard, with the same color scheme but a slightly different (minimalistic) button layout. So, if you have experienced playing casino games from a smartphone or tablet, you will quickly set it up.
Customer Support
| Contact Method | Availability | Response Time |
|---|---|---|
| Live Chat | Yes | Instant |
| E-mail ([email protected]) | Yes | 2 hr |
| Phone | No | — |
| FAQ | Yes | — |
If you have any gambling-related issues, live chat works perfectly. Along with 24/7 availability, My Empire experts provide concise and quick answers. I asked whether the casino had an Android mobile app and got a response within less than a minute, given I was third in a queue.
The expert answered that they currently work at creating an app and asked if he could help with any other questions. As for contact via email ([email protected]), the response took about 2 hours. No phone number is mentioned on the “Contact Us” page. However, it is not a big problem, given the perfectly operating live chat.
Problems With MyEmpire Casino
| Risk Category | Risk Level |
|---|---|
| Casino Risk | Low |
| Deposit Issues Risk | Low |
| Withdrawal Issues Risk | Low |
| KYC Issues Risk | Low |
| Pokie Issues Risk | Medium |
| Registration Issues Risk | Low |
| Bonus Issues Risk | Low |
| Main Problem | Long processing time of KYC procedures |
After browsing across independent review sites, I was surprised with a fairly low rating. One critic complained that the Book of Dead slot sometimes runs in slow motion, which may be a sign of interruption by third parties. Other users complained about the poor quality of customer support service and ignored requests they sent. For the sake of fairness, it should be mentioned that some players used fairly strong words like “scammers” and “liars,” although no examples or problem descriptions were provided.
Of course, there were comments where people described their experience mostly as positive and engaging, evaluated My Empire gamification (Town-building option), and more. Considering my personal experience and low rating, My Empire casino deserves more extended testing, which I will definitely do.
According to my tests, My Empire casino is a favorable gaming platform for Aussie gamblers. With a wide selection of games (over 8,000), 22 banking options, and perfect mobile compatibility, it may be a solution for newcomers and experienced players. Of course, there are a few drawbacks, like the same withdrawal time for all banking options or long KYC verification procedures. However, they are not so critical to discard the casino right away. As for low (surprisingly for me) ranking, it requires further testing to confirm or counterread.
Poppy Bate
Casino Review Expert
Poppy joined BetPokies in 2021, setting high editorial standards. She now leads the creation and research of online casino reviews and writing about them. Poppy's commitment ensures reliable, objective information for visitors.
up to $1,200
+300 Free Spins