Loki Casino Review
4.68up to $ 10,000
+100 Free Spins
- Large selection of jackpot games
- 6-level VIP program
- Generous withdrawal limits
- Commission is charged for some deposit and withdrawal methods
- Small number of bonus offers
Loki Casino is a well-structured online casino with the design referencing King Odin and other Asgardian elements. Although functioning under a Bets Entertainment N.V. licence, the brand has its own management and support infrastructure. The motivation behind its creation was to provide a more convenient and user-friendly platform in terms of payout timelines, withdrawal limits and other matters.
We found that Loki Casino only manages to provide what they promise in some aspects, but overall it’s still a quality platform. Here are details to help you discern if it’s the next casino you want to try out.
Loki Casino Bonuses
| Bonus | Description | Promotion Code |
|---|---|---|
| 1 Deposit Bonus | 100% up to $10,000 + 100 Free Spins | KINGFTD |
| Daily Cashback | Up to 20% | No Bonus Code |
| Weekly Reloads | Up to $10,000 + 600 Free Spins | RELOAD50 |
Loki Casino has an offer of a 100% welcome bonus, on up to $10,000. That amount is impressive compared to some other platforms that only offer up to $2,000 or $4,000. You also get 100 Free Spins, although you’ll only get 20 at a time for five consecutive days. The minimum required deposit is only $45.
The welcome bonus is also different to many other platforms, as it only impacts your first deposit. It’s not spread out to take effect over three or four payments as seen with many competitors. But if you want to try out a new platform to see if you like it, this may be a plus, as you get all the benefits even if you only make one payment.
There are other promotions too, such as "Daily Cashback" and "Weekly Reloads". Compared to other market leading sites though, there are fewer special offers.
Their VIP program does keep online gambling interesting, as you can get prizes ranging from 100 Free Spins to $15,000. To be eligible you need points and you earn them through:
- Slot games: 1 point = $30 accumulated bet amount
- Table games: 1 point = $300 accumulated bet amount
Do consider the details of any bonus, so you can manage your expectations on payouts and other factors. For example:
- Terms state that bonus money bets won’t be taken into account for the VIP program
- You need to wager bonus money 40 times
- Wagering requirements must take place within 48 hours if you don’t want to forfeit winnings
- Winnings on free spins are limited
Games
| Category | Details |
|---|---|
| Pokies Total | 2,000+ |
| Popular Pokies | Triton's Realm | Top Jackpot | €139,434 |
| Table Games Total | 29 |
| Popular Table Game | Blackjack Vip |
| Live Games Total | 24 |
| Popular Live Game | Blackjack Vip |
| Most Streamed | Cleo's Gold |
You will notice many of today’s leading game developers on Loki Casino’s partner list, including BGaming and RTG. From these and many more developers, Aussies have access to thousands of games that cover live games, table games and online pokies.
For pokies alone you have over 2,000 games to pick from but other categories have considerably fewer options. There are only about 24 live games available. Still, the platform has a "New" category, so if you’re in the mood for a new game, browse there from time to time.
We appreciated that as long as you’re registered, even before making payment, you can play games in demo mode. Players can therefore confirm whether they like the platform’s offerings before depositing money.
Finding a game to play is easy via a search bar and icons for different categories, including "Live" and "Popular". There’s also the option to filter based on provider.
Payment Methods
| Payment Details | Information |
|---|---|
| No. of Payments | 12 |
| Top Payment | Mastercard |
| Minimum Deposit | $30 |
| Maximum Deposit | $6,000 |
| Minimum Withdrawal | $45 |
| Maximum Withdrawal | $7,500 |
| Average Deposit Time | Instant |
| Average Withdrawal Time | 5 days |
Loki Casino clearly wants to cater to players using crypto currencies, as it offers a long list of payment options of this nature—more than most similar platforms. In addition you can use e-wallets and card payments. Unfortunately, where many online casinos keep their payments portal fee free, with Loki Casino you’ll pay fees as high as 2.5% for certain payment options, including Neosurf and Astropay.
Loki Casino’s payment portal offers default amounts to click on, but note that these don’t include the minimum payable amount. Read the fine print, because the minimum amount for most payment methods is a mere $30, so you can start off small if you prefer.
Loki Casino Withdrawal Time
Loki Casino offers withdrawals to e-wallets, which is not a standard feature for all online casinos.
To withdraw your winnings will be instant with most payout options. However, despite their vision of making iGaming better for players, they disappoint in certain areas and that includes their bank transfer withdrawal timelines. It can take at least 5 business days, and even as much as 7. So, players must plan ahead if using this payout option.
Also, while minimum payout amounts are reasonable for crypto and e-wallets, you can only request a bank transfer for $300 or more.
Usability
| Website Features | Details |
|---|---|
| Loading Speed | 3.08 sec |
| Look and Feel | Modern Design |
| Site Navigation | Easy |
| Search Function | Yes |
| Game Theme Collections | Yes |
| Game Filters | No |
| Provider Filters | Yes |
| Registration Process | Fast |
The website is user-friendly in general and we liked the design which allocates minimal space to the sidebar on the left, so there’s loads of space to browse games. They managed to still make the sidebar menu clear and user-friendly, despite it being more compact than on some similar sites.
It’s quick to get to your account information, as the shortcut is always in the top right corner. Interestingly, the brand offers a "Crypto" menu item, which is more proof they’re catering for this niche.
How to Create an Account?
For Loki Casino you first enter an email address and create a password, but then it immediately navigates to a mandatory screen requiring all your basic profile information, including your address. Many other vendors, like Just Casino, allow you to first browse features and only expect you to provide this data when you want to start playing.
How to Complete the KYC Process?
You already provide personal details when registering, but you still need to verify it by uploading proof of identity, such as a copy of your passport. A selfie of you holding your ID is also acceptable.
In addition you must give proof of address and your first payment. All of this is easy to do with a drag-and-drop feature on your profile, under the "Verification" tab. Alternatively, use the "Browse" function to upload documents from your device.
Loki Casino on Mobile
| Mobile Features | Details |
|---|---|
| PWA App | Yes |
| Slots Empire iOS App | No |
| Slots Empire Android App | No |
| Loading Speed | 5.85 sec |
| Look and Feel | Good |
| Mobile Bonus | No |
Even just accessing the website via a browser on your phone will be sufficient, as it’s responsive and the icons at the bottom make for easy navigation. There’s even an arrow if you want to quickly jump to the top of a page.
The brand does have an app and it’s compatible with your PC for quick access, as well as most modern mobile devices. The layout is very similar to the website. We liked the games search bar positioned in the middle of the screen, as you can quickly get to browsing and playing without any additional navigation necessary.
Games fill the entire screen apart from a narrow menu bar with five icons at the bottom, ensuring an excellent player experience.
We could activate demos without even logging in and use the app’s "Fun" balance to try out slots and other games. This wasn’t possible on the website itself.
Customer Support
| Contact Method | Availability | Response Time |
|---|---|---|
| Live Chat | Yes | 2 min |
| E-mail ([email protected]) | Yes | 50 min |
| FAQ Page | Yes | — |
We were very impressed with how quick the live chat agents responded to our queries and the platform also offers an email address for support. However, while they publish a general contact number, this isn’t part of their support features. Some basic questions are covered in their FAQ page.
Users are well supported in terms of responsible gambling practices. Where some online vendors only offer self-exclusion, this brand also allows you to set personal limits:
- Wager limits
- Deposit limits
- Loss limits
- Session limits
- Cool-off limits, that disable certain functions for a time
There’s an impressive added layer of security with phone verification and you can opt to use two-factor verification. Any changes to personal information will require you to contact support, so the brand does make users feel safe and secure.
Problems With Loki Casino
| Risk Category | Risk Level |
|---|---|
| Casino Risk | Medium |
| Deposit Issues Risk | Low |
| Withdrawal Issues Risk | Medium |
| KYC Issues Risk | Medium |
| Slots Issues Risk | Low |
| Registration Issues Risk | Medium |
| Bonus Issues Risk | Medium |
| Main Problem | Сommission is charged for some deposit and withdrawal methods |
Although in general Loki Casino is a quality website, some Australians may prefer using platforms that also offer a dedicated phone support contact number. At least the live chat option delivers quick results.
Furthermore, in terms of withdrawals, there’s unfortunately no Mastercard support in Australia and a long waiting period when requesting a bank transfer. At least there are many other payment options, so change your payout preference if you need your cash quickly.
Finally, some players may find the bonus terms a bit restrictive. Just make sure to read the fine print before playing.
Although not the best in business in all aspects, Loki Casino provides a robust and enjoyable online service. Its Curacao license is not the ideal verification to have, but shows the company does focus on providing fair gaming experiences for its users. The mobile version is excellent for new players, as you can try out multiple features before signing up. We hope in future they’ll align more with their vision of providing a fair and convenient platform by improving their payment and withdrawal structure.
John Gold
Editor-in-chief
Starting as a typical gambler, I was interested in how the industry works. And now, for more than 10 years, I see myself as a gambling expert. After trying out more than 500 pokies, I'm ready to share my insights and tell you what you need to look at to get a good gaming experience.
up to $ 10,000
+100 Free Spins